Privacy Policy — Jain Society of Houston (Mobile App)

Effective date: September 5, 2025

This Privacy Policy explains how the Jain Society of Houston ("we", "us", or "JSH") collects, uses, shares, and protects personal information when you use our members-only mobile application (the "App"). The App is intended for JSH members to access events, announcements, member services, and community resources.

1. Information we collect

• Account & membership data: name, email address, phone number, membership ID, profile photo, and other info you provide when creating or updating your account.
• Usage data: app activity, features used, device model, operating system, app version, and crash logs.
• Communications: messages you send through the App (support requests, feedback).
• Optional data: photos or files you upload (for events, donations, or profile).

2. How we collect information

We collect information you provide directly and information automatically collected when you use the App (e.g., analytics and diagnostic data). We may also receive information from third-party services you choose to connect.

3. How we use your information

• To provide and maintain the App and member services (events, announcements, registrations).
• To communicate important notices, event reminders, and administrative messages.
• To improve and personalize the App experience and troubleshoot issues.
• For security, fraud prevention, and compliance with applicable laws.

4. Sharing & disclosure

We do not sell your personal information. We may share information in the following limited situations:

• Service providers: third parties who perform services on our behalf (hosting, analytics, push notifications).
• Legal & safety: when required by law, or to protect rights, safety, or property.
• With your consent: when you instruct us to share your info (e.g., event co-hosts).

5. Third-party services and links

The App may use third-party SDKs and services (for analytics, maps, payments, or notifications). Those services have their own privacy policies; we recommend you review them before using such features. The App may also link to external websites (including our public website) — we are not responsible for their privacy practices.

6. Data security

We take reasonable administrative, technical, and physical measures to protect personal information. However, no method of transmission or storage is 100% secure. If you believe your account has been compromised, contact us immediately (contact details below).

7. Data retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your rights

Depending on your location, you may have rights to access, correct, update, or delete your personal information. To exercise these rights, contact us using the details below. We may need to verify your identity before fulfilling requests.

9. Children

The App is intended for adult members. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal data from a child without parental consent, we will take steps to delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will provide notice in the App and update the effective date above.

11. Account Deletion

To get your account and related information delete, kindly drop an email to info@jain-houston.org and we will take necessary actions.